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IMPORTANT NOTICE FOR ONLINE & MOBILE BANKING CUSTOMERS
BCB will be performing an upgrade to our check imaging system.
What does this mean to you?
During the weekend of March 24-26 you will have sporadic access to images during the release installation. We expect the upgrade to be finished around noon on Sunday, March 26th, 2017.
We thank you for your patience and understanding during this period, and apologize for any inconvenience.
For further information please contact Deposit Operations at 201-823-0700 extension 2280.
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BCB Community Bank would like to introduce our customers to their new Automated ATMs. Now you can deposit cash or checks envelope free, into every ATM at our branch locations at any time. Simply follow the instructions on the screen and get your banking done fast and easy. No more deposit tickets or envelopes all you need is your ATM/Debit card!
When making cash deposits the ATM will now give you a listing of the denominations deposited and the total before processing the deposit; the information will also be printed on your receipt. If you are making a check deposit, the image of the check(s) will appear on your screen, and if you choose, print on your receipt after you make your deposit, for you to keep for your records.
If the deposit is cash, the funds will be made available continuously during regular banking hours; check deposits will have the normal applicable holds.
Funds for the check being deposited will not be available immediately. You will have to withdraw funds that exist in the account.
Receipts cannot be reprinted. If you have online banking the transaction will be available to review or you can visit any BCB branch for more information.
Yes there is an option to have the receipt print without the check image.
No, deposits can only be made into your BCB Community Bank accounts.
There is no difference but the ATM will accept deposits after regular banking hours.
The ATM will only accept one check at a time, but you are not limited to the amount of deposits you can make.
The ATM will accept multiple bills to be deposited at one time.
The card may be worn and will need to be replaced. Visit your local branch and a BCB Community Bank employee can assist in ordering a new card.
The ATM may have trouble picking up information printed on the check. Visit one of your local BCB branches and proceed to a teller to deposit the check.
If the ATM calculates your deposit wrong please visit one of our BCB Employees or call Customer Care at 201-823-0700 for further assistance.
No, you will not incur any fees for making deposits at the ATM.
This varies depending on the individual debit card. Visit your local branch or call Customer Care at 201-823-0700 to find out the limit.
Visit your local branch or call Customer Care 201-823-0700 for more information.
Select the transfer funds option. Note: This option will only work for accounts that have been linked to the individual debit card.
Visit your local branch or call Customer Care at 201-823-0700 for more information so a note can be placed in your file on your upcoming travels.
Visit your local branch or call Customer Care at 201-823-0700 for more information. (Please note the location and provide the information to a BCB Community Bank employee to further assist you).
In order for this change to take place visit your local branch and a BCB Community Bank employee will assist with this matter.
Contact BCB Community Bank at 201-823-0700 immediately and a representative will be able to assist you with this matter. If your card is lost or stolen after business hours you can call
BCB’s online domestic wire transfer service is a safe, simple and time saving option for you to manage all your business needs.
Simply take a picture of the front and back of your check using your smart phone. A confirmation will be sent to your device upon successful transaction. It’s that simple!
Protect yourself from email scams, identity theft, ATM skimming and more. Learn about fraud protection today.
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